Working With Teams


Effective teams have a common goal, understand their strengths and weaknesses individually and collectively and can handle the inevitable tension associated with prioritisation and decision making. Today it is rare to find a team outside of the sports environment with the luxury of a single common goal and a stable set of working relationships. The norm has become membership of multiple interlocking teams, dynamic relationships and changing priorities and continuous challenges to reduce costs.

What it takes to be effective in this world is shared context, a sufficient understanding beyond our immediate activity to be alert to opportunities and threats at the intersections of our activity. Effectiveness means taking into account the whole picture when making decisions, looking for single actions that can achieve multiple objectives rather than many separate actions competing to move forward a single objective. Investment in shared context produces effectiveness, doing the right things rather than efficiency, doing things right.

There is little time out these days to hang out and reflect together; however, time out listening and thinking can make the doing much more impactful. We are not talking about playing games and socialising, although those can have their place; we are talking about purposeful sharing, identification of opportunities and getting into action.

Face to face time is too precious to spend on PowerPoint presentations, time together should be spent experiencing the passion, frustration, energy or excitement of each other as we communicate our stories and look for themes and patterns. Our personal effectiveness can be more enhanced by really listening to and understanding someone else than by getting our message across. We design time together to enable meaningful dialogue and learning from each other.

The world is changing around us, in big ways and in small ways, each change can call for something new from us individually and collectively. What worked in the past will work in the future in some circumstances however when real change is happening we find more and more circumstances where we need to find new responses. Being able to talk about what worked before, be proud of that and also ask the question what do we now need to learn now creates an atmosphere for learning rather than defensiveness. Having these discussions openly improves team effectiveness.

In times of change leadership often call for people to be positive, some people are, some people know how to pretend and many despair of ever being able to express what they really think and feel. We believe that people’s energy is good and if it shows up as negative that is still good. The ability to use ‘negative’ energy to move things forward enables more grounded and real conversations.

These are some of the ways we think about teams and making headway in challenging times, they have worked for us in a wide range of circumstances and we continue to develop our thinking with each engagement we accept.


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